Who authorised this representative, and when
Type the name of the adviser or firm, or their AFS representative number. 237,078 representatives, 362,694 authorisations, current and ceased.
The question this register answers, and no other does
If you were given financial advice and it went wrong, the complaint does not go to the adviser. Under AFCA's rules it goes to the licensee that authorised them — and AFCA says plainly that it cannot tell you who that is.
So the question is not “does this person exist on the register”. It is who was authorising them on the day they advised me. That is a question about dates, and this site is built around it: every authorisation ASIC records, with its start date, its end date, and the licensee behind it.
⚠️ 24.4% of representatives have had more than one licensee
57,876 of 237,078 representatives on this register were authorised by two licensees or more — one of them by 22 in turn. AFCA warns about exactly this case: “you may need to submit a complaint for each issue”.
Getting it wrong is not a formality. A complaint aimed at the licensee who authorised them after your advice is a complaint against a firm that was not answerable for it. How to read the dates.
⚠️ 103,074 authorisations name a licence that is no longer in the current file
28.4% of the authorisations here were granted by one of 2,430 licence numbers that do not appear in ASIC's current AFS Licensee dataset. We have no cancellation date and we will not pretend otherwise — but where a licensee no longer exists, an AFCA determination against it can go unpaid. That is the case the Compensation Scheme of Last Resort was created for.
What this register is not
187,346 of the 237,078 representatives here have no authorisation in force. That is not a finding against them: people retire, firms restructure, and someone may hold an AFS licence in their own right rather than be authorised by another. Absence of a current authorisation means exactly that, and nothing more.
The largest licensees
- AUSTRALIAN LIFE INSURANCE DISTRIBUTION PTY LTD — 30,200
- BENDIGO AND ADELAIDE BANK LIMITED — 12,507
- AWP AUSTRALIA PTY LTD — 7,048
- AKUMIN FINANCIAL PLANNING PTY LIMITED — 6,906
- AUSTRALIAN WARRANTY NETWORK PTY LTD — 4,785
- COVER-MORE INSURANCE SERVICES PTY. LTD. — 4,573
- ALLIANZ AUSTRALIA INSURANCE LIMITED — 4,220
- CHUBB INSURANCE AUSTRALIA LTD — 3,957
- ARETE RISK & INSURANCE PARTNERS PTY LTD — 3,837
- COUNT FINANCIAL LIMITED — 3,731
- CHARTER FINANCIAL PLANNING LIMITED — 3,596
- SQUARETRADE AUSTRALIA PTY LTD — 3,487
- COMMUNITY BROKER NETWORK PTY LTD — 3,315
- PROFESSIONAL INVESTMENT SERVICES PTY LTD — 3,213
- AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED — 3,003
- QBE INSURANCE (AUSTRALIA) LIMITED — 2,837
- WYNDHAM VACATION CLUBS SOUTH PACIFIC LTD — 2,704
- AIA FINANCIAL SERVICES PTY LIMITED — 2,595
- MILLENNIUM 3 FINANCIAL SERVICES PTY LTD — 2,539
- ELDERS INSURANCE (UNDERWRITING AGENCY) PTY LIMITED — 2,535
By the year the authorisation ended
- 2026 — 6,196
- 2025 — 9,405
- 2024 — 11,008
- 2023 — 11,375
- 2022 — 11,914
- 2021 — 15,567
- 2020 — 17,132
- 2019 — 16,064
- 2018 — 13,859
- 2017 — 14,207
- 2016 — 13,026
- 2015 — 14,715
- 2014 — 11,552
- 2013 — 14,745
- 2012 — 14,512
- 2011 — 16,347
All 332 licensees · All 24 years · By State · Where a complaint goes
Money lost after advice you were given?
A complaint to AFCA is free and does not need a lawyer — but you have to name the right licensee, and there are time limits. Tell us what happened and we will put the enquiry in front of people who take these cases. We are not lawyers, we take no share of anything recovered, and we promise no outcome.
We read every message ourselves. Your email is used to reply and to pass the enquiry on, and nothing else — see the privacy page.
Bulk checks and API · Buy the prepared dataset · What this site is and is not